8bd Privacy Policy

1. Introduction

8bd ("we", "us", "our", or "the Platform") operates the online casino and sports betting platform accessible at https://8bd.lat. We are committed to protecting the privacy and personal data of every user who registers, browses, or interacts with the 8bd platform.

This Privacy Policy describes in detail what categories of personal data 8bd collects from players and visitors, the purposes for which that data is processed, the legal bases upon which processing is carried out, and the rights available to data subjects. This Policy applies to all users of the 8bd platform, including registered account holders and unregistered visitors based in Bangladesh.

This Privacy Policy should be read in conjunction with the 8bd Terms & Conditions, which govern your use of the platform as a whole. By creating an 8bd account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Data We Collect

8bd collects the following categories of personal data from players and platform visitors:

2.1 Identity & Registration Data

• Full legal name as it appears on your national identity document
• Date of birth (used for age verification — 18+ requirement)
• Gender (optional at registration)
• Bangladeshi National ID number or passport number (collected during KYC verification)

2.2 Contact Data

• Registered mobile phone number (used as primary account identifier and OTP delivery channel)
• Email address (if provided at registration or in correspondence with support)
• City and district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna)

2.3 Financial & Transaction Data

• Mobile wallet account number and provider (bKash, Nagad, Rocket, or Upay)
• Deposit and withdrawal amounts, dates, and reference numbers
• Account balance history and transaction logs
• Bonus and promotion activity records

2.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session start and end times, session duration
• Pages visited, game titles played, bets placed, and wager amounts
• Platform navigation patterns and feature usage frequency

2.5 Communications Data

• Live chat transcripts between you and the 8bd support team
• Email correspondence relating to account queries, complaints, or verification requests
• Records of notifications sent to your registered mobile number

2.6 Responsible Gaming Data

• Deposit limit preferences set on your account
• Session time limit configurations
• Self-exclusion or cooling-off period requests and their durations
• Responsible gaming assessment responses (where submitted voluntarily)

3. How We Collect Your Data

8bd collects personal data through the following channels and mechanisms:

• Account Registration: Data provided directly by you when creating your 8bd account, including your name, mobile number, and date of birth.
• KYC Verification: Identity and document data submitted when completing the Know Your Customer process, including uploaded images of identity documents.
• Deposits & Withdrawals: Financial data captured when you initiate transactions via bKash, Nagad, Rocket, or Upay, including mobile wallet numbers and transaction references.
• Platform Activity: Technical and behavioural data automatically generated as you navigate the 8bd platform, browse the casino lobby, place bets, or interact with games.
• Cookies & Local Storage: Session and preference data collected via browser cookies and local storage as described in Section 7 of this Policy.
• Support Interactions: Communications data generated when you contact the 8bd support team via live chat or email.
• Responsible Gaming Tools: Data generated when you configure or activate responsible gaming features within your account settings.

4. How We Use Your Data

8bd processes your personal data for the following clearly defined purposes:

8bd does not use your personal data for automated decision-making that produces significant legal effects without a human review step. Where automated systems flag an account for fraud, responsible gaming concern, or AML review, a member of the 8bd compliance team reviews the case before any account action is taken.

5. Legal Basis for Processing

8bd processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the agreement between 8bd and you as a registered player — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable legal requirements, including age verification, KYC/AML obligations, and fraud prevention duties.
• Legitimate interests: Processing carried out in pursuit of 8bd's legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and aggregate platform analytics — provided these interests are not overridden by your fundamental rights.
• Consent: Processing carried out on the basis of your explicit consent, such as receiving optional promotional communications. Consent may be withdrawn at any time by contacting the 8bd support team, without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing & Disclosure

8bd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data may be shared with the following categories of recipients under strictly controlled conditions:

6.1 Payment Service Providers

Transaction data is shared with your chosen mobile wallet provider (bKash, Nagad, Rocket, or Upay) solely to initiate, verify, and complete deposit and withdrawal transactions. These providers process data in accordance with their own published privacy policies and are not authorised by 8bd to use your data for any secondary purpose.

6.2 KYC & Identity Verification Partners

Where 8bd engages a third-party identity verification service to assist with KYC processing, identity documents and biometric verification data may be shared with that provider. All KYC partners are contractually bound to process data only for the purpose of identity verification and to implement appropriate data security measures.

6.3 Game Studio Providers

When you access games supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, limited technical data (such as a pseudonymous player session identifier and game round data) is transmitted to the relevant game server. This data does not include your full name, mobile number, or financial details, and is used solely to render and settle the game.

6.4 Legal & Regulatory Authorities

8bd may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, a valid legal process, or where disclosure is necessary to protect the rights, property, or safety of 8bd, its players, or the public.

6.5 Corporate Transactions

In the event of a merger, acquisition, or sale of all or substantially all of 8bd's assets, player personal data may be transferred to the acquiring entity as part of that transaction. Where such a transfer occurs, the acquiring entity will be required to honour the commitments made in this Privacy Policy.

7. Cookies & Tracking Technologies

The 8bd platform uses cookies and similar tracking technologies to support platform functionality, maintain your logged-in session, and gather anonymised analytics data. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core platform features.
• Functional Cookies: Remember your account preferences, display language, and recently visited game categories to personalise your experience on return visits.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate the platform, which game categories are most popular, and where technical errors occur. This data is used to improve platform performance and content.
• Security Cookies: Used by 8bd's fraud detection and bot-prevention systems to distinguish legitimate player sessions from automated access attempts.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the 8bd platform. Disabling analytics cookies will not affect your ability to play games or process transactions.

8. Data Security

8bd implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 8bd platform is encrypted in transit using industry-standard TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including identity document data and payment information, is encrypted at rest using AES-256 encryption.
• Password Hashing: Account passwords are stored using a one-way cryptographic hashing algorithm with per-account salting. Passwords cannot be retrieved or read by 8bd staff in plain text.
• Access Controls: Access to player personal data by 8bd staff is restricted on a strict need-to-know basis. All internal access events are logged and audited.
• OTP Authentication: Sensitive account actions — including password changes, large withdrawals, and device changes — require one-time password (OTP) verification to your registered mobile number.
• Regular Security Reviews: 8bd conducts periodic reviews of its security infrastructure, access controls, and incident response procedures.

While 8bd takes all reasonable precautions to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying 8bd immediately at [email protected] if you suspect unauthorised access to your account.

9. Data Retention

8bd retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal retention obligations. The following general retention guidelines apply:

• Active Account Data: Personal data associated with an active 8bd account is retained for the duration of the account's existence plus a minimum of five (5) years following permanent account closure, in accordance with standard record-keeping obligations.
• KYC & Identity Documents: Identity verification documents are retained for a minimum of five (5) years from the date of the last transaction on the account, in line with anti-money laundering record-keeping requirements.
• Transaction Records: Deposit and withdrawal transaction logs are retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Live chat transcripts and email correspondence with the 8bd support team are retained for a minimum of two (2) years from the date of the interaction.
• Analytics Data: Anonymised and aggregated platform analytics data may be retained indefinitely as it cannot be used to identify individual players.

When personal data is no longer required for any lawful purpose, it is securely deleted or permanently anonymised in accordance with 8bd's internal data disposal procedures.

10. Your Rights

As a player on the 8bd platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact the 8bd support team via live chat or at [email protected]:

• Right of Access: You may request a copy of the personal data 8bd holds about you, along with information about how it is being processed.
• Right to Rectification: You may request that inaccurate or incomplete personal data held by 8bd be corrected or updated.
• Right to Erasure: You may request that 8bd delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to 8bd's legal retention obligations. Please note that data required for AML and regulatory compliance cannot be erased prior to the expiry of the applicable retention period.
• Right to Restrict Processing: You may request that 8bd restrict the processing of your personal data in certain circumstances, such as while a dispute is under investigation.
• Right to Data Portability: You may request that 8bd provide your personal data in a structured, commonly used, machine-readable format where processing is based on your consent or contractual necessity.
• Right to Object: You may object to the processing of your personal data where 8bd relies on legitimate interests as the legal basis, unless 8bd can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (for example, receipt of promotional communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.

8bd will respond to all valid data subject requests within thirty (30) days of receipt. Where a request is complex or numerous, this period may be extended by a further sixty (60) days, in which case 8bd will notify you of the extension and the reason for it.

11. Children's Privacy

The 8bd platform is strictly intended for adults aged 18 and over. 8bd does not knowingly collect personal data from any individual under the age of 18. If 8bd becomes aware that personal data has been submitted by or on behalf of a person under 18, the relevant account will be immediately suspended, all associated data will be reviewed, and the account will be closed in accordance with 8bd's age verification policy.

12. Third-Party Services & Links

The 8bd platform integrates third-party services including game studio software, payment processing infrastructure, and platform analytics tools. While 8bd takes care to partner only with reputable service providers who implement appropriate data protection measures, 8bd is not responsible for the privacy practices of third-party services operating under their own terms and privacy policies.

Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate their own game servers and may collect limited technical session data directly. Players are encouraged to review the privacy documentation of individual game providers if they have specific concerns about data handling within game environments.

The 8bd platform does not contain links to external websites that are not part of the 8bd service. Any external content encountered outside of the platform is not within 8bd's control or responsibility.

13. Changes to This Privacy Policy

8bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform features. When material changes are made, 8bd will notify registered players via the platform notification system or by a message to the registered mobile number on file. The revised Policy will display an updated "Last Updated" date at the top of this page.

Your continued use of the 8bd platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should discontinue use of the platform and may request account closure by contacting the 8bd support team.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data subject right, or need to report a privacy concern, please reach out to the 8bd team using the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the 8bd platform. Typical response time is under 5 minutes.
• Email: [email protected] — responses within 24 hours Bangladesh Standard Time (BST, UTC+6).

Please include your registered mobile number (or account reference) and a clear description of your query or request in all privacy-related correspondence. Do not include your password or any OTP codes in support communications.